치과병원 치과위생사의 이직의도 요인 분석
Analysis of the factors of turnover intention of dental hygienists in dental hospitals
이정화, 윤나나,
소속 상세정보
이정화 ( Lee Jung-Hwa ) - Dong-Eui University Graduate School Department of Biomedical Health Science
윤나나 ( Yoon Na-Na ) - Dong-Eui University Graduate School Department of Biomedical Health Science
Abstract
Objectives: This study aims to determine the influence of social exchange relationships, leader’s political skills, job stress, job satisfaction, and organizational commitment on turnover intention among dental hospital hygienists.
Methods: A self-administrated questionnaire survey was conducted from April 1-May 12, 2020, involving 209 dental hospital hygienists in Seoul, Busan, and Gyeongnam. The collected data were analyzed using SPSS and AMOS statistical analysis programs.
Results: In the hypotheses testing, 9 of 18 hypotheses were supported. In social exchange relationships, job stress, job satisfaction, and organizational commitment, the path to turnover intention had a significant effect, but it was not statistically significant in leader’s political skills. With regard to mediating effect, job stress, job satisfaction, and organizational commitment played a complete mediating role in the path from social exchange relationships to turnover intention.
Conclusions: To increase job satisfaction and organizational commitment, and lower job stress in order to have a positive impact on turnover intentions, it is imperative to develop and apply a program to enhance social exchange relationships.
키워드
Dental hospital hygienists; Leader’s political skills; Social exchange relationships; Turnover intention
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